Refund Policy
Effective Date: [10 Feb 2024]
At ExamAtlas, we are committed to providing a seamless and satisfactory learning experience for our users. This Refund Policy outlines our approach to refunds, cancellations, and dispute resolution. By using our platform, you agree to adhere to the terms outlined below:
1. Refund Eligibility
- ● ExamAtlas currently does not offer a money-back guarantee on course purchases, subscriptions, or any other services.
- ● Users are encouraged to thoroughly review course details, including descriptions and user reviews, before making a purchase.
2. Payment Disputes
- ● If you believe there has been an error in a payment transaction, contact our support team immediately. We will investigate the matter and, if necessary, take appropriate corrective action.
3. Technical Issues
- ● In the event of technical issues or difficulties accessing purchased content, users are encouraged to contact our support team for assistance.
- ● We will make reasonable efforts to resolve technical issues promptly and ensure that users can access their purchased content.
4. Course Quality Concerns
- ● If users encounter issues related to the quality or accuracy of course content, we encourage them to reach out to our support team with specific details.
- ● ExamAtlas will assess the concerns and work towards a fair resolution on a case-by-case basis.
5. Modifications to Refund Policy
- ● ExamAtlas reserves the right to modify, amend, or update this Refund Policy at any time. Users will be notified of significant changes via email or a notice on our website.
6. Contact Information
- ● For any inquiries or concerns regarding our Refund Policy, please contact our support team at info@examatlas.com
7. Dispute Resolution
- ● If a dispute arises concerning the Refund Policy or any aspect of your use of ExamAtlas, users agree to engage in good faith negotiations with ExamAtlas to reach a resolution.
- ● If a resolution cannot be reached, users agree that the dispute will be subject to the exclusive jurisdiction of the courts in Ranchi (Jharkhand).
By using ExamAtlas, you affirm that you have read, understood, and agreed to this Refund Policy. It is recommended to review this policy periodically for any updates.