This Shipping & Delivery Policy applies to all purchases made on ExamAtlas.com and its applications (the “Platform”), operated by ExamAtlas(“ExamAtlas”, “we”, “us”).
1Digital Delivery Only
ExamAtlas provides digital products and services — online subscriptions, mock test series, video courses, study material, and digital content. No physical goods are shipped. Therefore, no shipping charges, courier, or postal delivery is involved.
2How & When You Receive Access
3If You Don't Receive Access
If your payment is successful but access is not granted within [24 hours]:
- 1Check your registered email/spam folder and your account's “My Courses” section.
- 2If still not available, contact us at [support@examatlas.com] with your order/transaction ID. We will resolve it on priority.
- 3If we are unable to grant access, you are eligible for a refund as per our Refund & Cancellation Policy.
4Access Validity
Each product is valid for the duration stated on its plan page (e.g., 3 months, 6 months, 1 year). Access expires automatically at the end of the validity period unless renewed.
5Technical Requirements
To access digital content you need a compatible device and a stable internet connection. We are not responsible for delivery delays or access issues caused by your device, network, or third-party service problems.